Last updated: November 2026
Your rights under Australian Consumer Law
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Faulty, damaged or incorrect items
If your item arrives faulty, damaged or isn’t what you ordered, email chris@streetfitcalisthenics.com.au within 30 days of delivery with your order number and a photo of the problem. We’ll offer a replacement, repair or refund in line with the Australian Consumer Law, and we cover the cost of fixing it. In most cases you won’t need to send the item back.
Change of mind
We accept change-of-mind returns within 30 days of delivery if the item is unused, in its original packaging and in resaleable condition. Email us first and we’ll tell you where to send it. For change-of-mind returns, return postage is paid by you and the original shipping cost isn’t refunded.
Refunds
Approved refunds are made to your original payment method, usually within 5–10 business days.
Safety
Please inspect your equipment before every use and stop using it if anything looks worn or damaged. Contact us and we’ll help.
Contact
STREETFIT Calisthenics, PCYC Umina Beach, 101 Osborne Ave, Umina Beach NSW 2257
chris@streetfitcalisthenics.com.au · 0431 894 977